We collect information when you visit our website, fill a form, call or message us, or use our dispatch services. This includes your name, email, phone number, company details, MC/DOT, COI, W-9, equipment list, lane preferences, RPM targets, and documents such as BOLs, PODs, rate confirmations, COIs, and invoices. Our site may record basic usage data like IP address, device and browser type, pages viewed, and the site that referred you. If you pay through a third-party processor, they handle your card details and share only payment status with us.

We use your information to run dispatching end to end: verifying carrier details, searching and booking loads, talking to brokers and shippers, planning routes and appointments, sending updates, handling claims for detention or layover, and preparing invoices and receipts. We also use it to answer enquiries, provide quotes, improve our services and website, maintain security, prevent fraud, and keep business records for tax and compliance.

Sometimes we share information with trusted partners who help us operate our business. This can include web hosting, email and SMS tools, analytics, customer support systems, payment processors, and cloud storage. We also share necessary details with brokers and shippers when booking or servicing a load. If required by law or to protect our rights or the safety of others, we may share information with authorities. We do not sell personal information.

Our website may use cookies or similar tools to keep the site working and to understand how visitors use it. You can control cookies in your browser settings, though some features may not work without them. If you choose to receive marketing emails or SMS/WhatsApp messages, we will send dispatch updates, rate alerts, or news about our services. You can opt out at any time by using the unsubscribe link or replying STOP to SMS. Message and data rates may apply.

We keep information only for as long as needed to deliver services, support our operations, and meet legal duties. When it is no longer needed, we delete it or turn it into aggregated data that does not identify you. We apply reasonable technical and organisational measures to safeguard information. No method of transmission or storage is perfectly secure, but we work to reduce risk and review our safeguards regularly.

Depending on your location, you may have rights over your information, such as access, correction, deletion, restriction, portability, and the right to object to certain uses. You can also withdraw consent for marketing at any time. To make a request, contact us using the details on this site; we may ask for proof of identity before acting on your request.

Our services are intended for adults and business users. We do not knowingly collect data from children. Our site may contain links to other websites, and their privacy practices are their own; please review their policies before sharing information. Your data may be processed in other countries where our partners operate; when we do this, we use safeguards that the law recognises.

We may update this Privacy Policy from time to time to reflect changes in our services or the law. The “Last updated” date at the top shows when the latest version took effect. If changes are significant, we may post a notice on the site or contact you directly. For questions or requests about this policy or your data, please reach us at the email or postal address listed on our contact page.